Privacy Policy

Last updated: February 2026

1. Introduction

Drivlex ("we", "us", or "our") provides time tracking and workforce management services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at drivlex.com, our application at app.drivlex.com, and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use our Services.

2. Data controller

The data controller responsible for your personal data in connection with the Services is Drivlex. For questions about this policy or your data, please use the contact details at the end of this document.

3. Information we collect

We may collect the following categories of information:

  • Account and profile data: name, email address, password (stored in hashed form), job title, and similar details you provide when registering or managing your account.
  • Usage and product data: how you use the Services (e.g. time entries, projects, tasks, absences, team structure) to provide and improve the product.
  • Technical and device data: IP address, browser type, device type, and similar technical data when you access our website or app.
  • Communications: messages you send to us (e.g. support requests) and records of our responses.

We may also receive information from your organization (e.g. your employer) when they administer your account, such as your name and email and your role in the Services.

4. How we use your information

We use the information we collect to:

  • Provide, operate, and maintain the Services.
  • Authenticate you and manage your account.
  • Process time tracking, projects, tasks, absences, and other data you or your organization enter.
  • Send service-related communications (e.g. account or security notices).
  • Respond to your requests and provide support.
  • Improve the Services, fix errors, and develop new features.
  • Comply with legal obligations and protect our rights and the rights of others.

We process personal data on the basis of performance of our contract with you or your organization, our legitimate interests (e.g. improving the Services and security), and where required by law, your consent.

5. Data retention

We retain your personal data for as long as your account is active or as needed to provide the Services and fulfil the purposes described in this policy. After account closure, we may retain certain data for a limited period for legal, security, or operational reasons. When data is no longer needed, we delete or anonymise it in line with our retention practices.

6. Sharing and disclosure

We do not sell your personal data. We may share your information with:

  • Service providers: vendors that help us host, operate, and support the Services (e.g. hosting, email, analytics), under strict confidentiality and data processing terms.
  • Your organization: if you use the Services through your employer or another organization, we may share relevant data with that organization in accordance with our agreement with them.
  • Legal and safety: authorities or other parties when required by law, or to protect the rights, safety, or property of Drivlex, our users, or the public.

7. International transfers

Your data may be processed in countries other than your country of residence. Where we transfer data from the European Economic Area or the UK to countries that have not been deemed to provide an adequate level of data protection, we implement appropriate safeguards (such as standard contractual clauses approved by the relevant authorities) to protect your information.

8. Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data in certain circumstances.
  • Object to or restrict certain processing.
  • Data portability, where applicable.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below. If you use the Services through your employer, some requests may need to be directed to your organization.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure infrastructure. No method of transmission or storage is completely secure; we encourage you to use a strong password and keep your login details confidential.

10. Cookies and similar technologies

Our website may use cookies and similar technologies to provide functionality, analyse usage, and improve the experience. You can manage cookie preferences through your browser settings. Essential cookies are necessary for the operation of the site; disabling them may affect how the site works.

11. Children

The Services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. For material changes, we may provide additional notice (e.g. by email or a notice in the Services). Continued use of the Services after changes constitutes acceptance of the updated policy.

13. Contact

For any questions about this Privacy Policy or our privacy practices, or to exercise your rights, please contact us at:

Drivlex
Email: privacy@drivlex.com

We will respond to your request in accordance with applicable law.